Shipping policy

At Mallside Plaza, we want your order to arrive safely and on time. We currently offer shipping within the United States only.

Shipping Availability

We currently ship orders to addresses located within the United States.

International shipping is not available at this time.

Processing Time

Orders are typically processed within 2–3 business days after the order is placed.

Processing includes receiving your order, verifying the details, preparing your items, and handing the package over to our shipping carrier.

Orders placed on weekends or holidays may begin processing on the next business day.

Transit Time

Once your order has been processed and shipped, delivery typically takes approximately 3–5 business days.

Transit time begins after your order has been handed over to the shipping carrier.

Total Shipping Time

The estimated total time from placing your order to delivery is:

2–3 business days processing + 3–5 business days transit = approximately 5–8 business days total.

Please note that delivery times are estimates and may occasionally be affected by carrier delays, severe weather, holidays, or other circumstances outside our control.

Shipping Confirmation & Tracking

Once your order has been shipped, you may receive a shipping confirmation with tracking information when available.

You can use the tracking information to follow the progress of your shipment.

Shipping Address

Please make sure your shipping address is complete and accurate when placing your order.

Mallside Plaza is not responsible for delays or delivery issues caused by an incorrect or incomplete shipping address provided at checkout.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible at support@Mallsideplaza.shop.

Delayed or Missing Orders

If your order has not arrived within the expected 5–8 business day delivery period, please contact our customer support team so we can help you check the status of your shipment.

For assistance, please provide your order number and any available tracking information.

Contact Us

If you have any questions about our shipping policy or your order, please contact us:

Name: Mallside Plaza
Phone number: +12543207600
Email: support@Mallsideplaza.shop
Address: 198 Maine Mall Rd, South Portland ME 04106, United States